Editorial: When Do Legitimate Complaints Become Personal Attacks on the Tropicana Forum?

By Paul Goldfinger, MD, Editor

I suggest that you click on the comments below our storm post  (dated Aug 27)  to see the exchange between a Tropicana resident and the Park manager, Clarice Campbell.  You will see that there was a clash regarding communication between Co-op management and the residents.   Other comments can be found under “News Clips.”

As you know from prior interactions on the blog, sometimes there are misunderstandings that can occur.   But it’s better to voice our opinions and respectfully  discuss our differences than it is to say nothing. In this instance, I believe we have one of those misunderstandings.

I allowed the comment by “hope and change” because it was a legitimate complaint.  But, as you see, Clarice took it as a hurtful personal criticism that came in when she was working so hard to get the Park ready for the storm and when, on top of everything, she was ill.

The Co-op management really should keep us all informed as to what is going on during a storm or other significant event. The Co-op website is perfect for that purpose as is our blog.  If we had known what Clarice was going through, then perhaps “hope and change” might have softened his/her wording.

We need to remember to balance negatives and positives.  I know that Clarice is very popular in the Park, so we all would do well to tell her how much we appreciate her work and her “can do” personality.  I hope she sees that criticisms and suggestions are offered in the spirit of making things better.  I will never allow anyone to be mean to her or to anyone else on the Tropicana Forum.

People send us comments and emails. We will not approve nasty remarks, personal attacks, obscenities or other toxic statements to be published. But we will allow legitimate opinions to be heard.  People are allowed to be foolish or ill-informed. They don’t have to punctuate or spell properly—that’s what editors are for.

And for Clarice  (see below):  Thank you so much for everything that you do for us residents of the park formerly known as the Tropicana Mobile Manor.

Clarice Campbell, Park manager at the Tropicana Co-op. PG photo, 2012.

4 thoughts on “Editorial: When Do Legitimate Complaints Become Personal Attacks on the Tropicana Forum?

  1. This is for “hope and change: Do you not have someone in the community looking after your place? If not, you need to take care of that when you return in the fall. Unless you have experienced this first hand, you have no idea how much we have to go through to get prepared for a hurricane. Sometimes there just isn’t time to get the message out. Or it’s the last thing on the mind. We tried to contact people whose places we look after. When I was up north, I figured no news meant good news.

    Clarice and Dave worked very hard on Saturday getting things done. Many people go back up north and leave flower pots out and shutters up. They give no thought to the danger that poses. There are many residents in the community who aren’t capable of putting shutters down anymore, so people had to do that. Hopefully everything you have outside was put away and your shutters, if you have them, were put down before you left.

    You need to be thankful that we escaped this one. Be thankful people in the community pull together to get everything done that needs to be. Be thankful that people in the community are so willing to take care of things that snowbirds fail to do before they leave. I’m sure you would have heard something if we had damage.

  2. Full Time Resident says that the trimming of the palms is not only cosmetic, but there are safety issues. He/she says that windy storms can cause dead palm tree fronds to fall and damage property and could also fall on wayward Tropicanites.

    For those who might want their palms trimmed, (or their hair trimmed) you can call Clarice and find out about the ongoing program in the park.

    It reminds me of the old saying, “With fronds like that, who needs enemies?”

    —Paul

  3. Rather than burdening Clarice with a host of phone calls, snowbirds who are concerned about their property should call friends or neighbours for info about their property. They should be contacted first before the office since Clarice and Dave have lots to do in a pending emergency. We all have been advised before leaving to go north that our property should be free of movable objects and shutters should be down. If this is not done then the owner should be charged $$$$ for the time spent by management to do so. That is not in their job desription.
    Owners can be charged if their property is not neat and tidy, so why not for maintenace which should have been done before they left.
    Thank you Clarice and Dave for going above and beyond your responsibilities.

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